Rebecca – Department Manager

Phone: (386) 255-8585
Email: rebecca@olr386.com

With over 18 years of experience in the rental and property management industry, Rebecca Wallace brings extensive expertise in overseeing long-term rental portfolios and cultivating strong, lasting relationships with both property owners and tenants. As the Long-Term Rental Department Manager at Oceans Luxury Realty, she leads a team of six property managers with a portfolio of over 300 properties and is committed to delivering exceptional service, operational excellence, and results-driven management.

Rebecca has a comprehensive understanding of market trends, tenant relations, lease negotiations, and portfolio performance. Her strategic approach focuses on maximizing owner profitability while maintaining high standards of customer satisfaction and compliance. She is highly skilled in lease execution, maintenance coordination, process optimization, and resolving tenant concerns with professionalism and efficiency.

Known for her hands-on leadership style, Rebecca has successfully guided clients and her team through complex challenges, including hurricane recovery efforts and the COVID-19 pandemic. During the pandemic, she proactively provided tenants with resources and assistance program information, ensuring rental continuity and protecting owner income at a time when many experienced significant losses.

Rebecca has also led major operational improvements within the department, including the implementation of new software systems to enhance accountability and efficiency, as well as spearheading the transition to a paperless, environmentally conscious workflow. Her commitment to innovation and continuous improvement has strengthened departmental performance and positioned the team for sustained growth.

A proactive communicator and solutions-oriented leader, Rebecca is dedicated to creating a seamless, transparent, and stress-free experience for both owners and tenants.

Outside of work, Rebecca enjoys spending time with her husband and daughter, embracing every opportunity for adventure and making meaningful memories together.